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CashU is an online payment system in the Middle East and Africa region, a popular alternative to credit cards. cashU is a part of Maktoob Group, which manages the highest ranking Arabic portal on Alexa.com.

Maktoob-cashU Office, Samsung Building, Dubai Internet City
Maktoob-cashU Office, Samsung Building, Dubai Internet City

Contents

What is cashU ?

cashU is a prepaid Internet payment service. An alternative to credit cards, cashU is an accepted payment method with Skype, Offgamers, Paybycash,Bentelhalal,Souq, and many other merchants. Users can choose from a variety of top-up methods to add funds to a cashU account, like cashU Prepaid cards, Ukash, UAE Exchange, OneCard, Bank Transfer, and more. cashU continues to add new funding methods, and the funds can be used to purchase a whole wide variety of goods and services from Merchant websites.

cashU is available in two language versions - English and Arabic.

How do I get started?

A look at the cashU Payment Account
A look at the cashU Payment Account

Register for a free cashU Payment Account. Anyone with an email address can get started. Once you are registered, cashU sends an email with the account details and an activation code. Fill in your profile details and you are free to explore all the options of your cashU Payment Account.

Your cashU Payment Account will initially have a zero balance. cashU's base currency is USD, since most transactions on the Internet are in United States Dollars. Since it's inception, cashU has maintained a fixed exchange rate: 50 cashUs = 1 USD.

Note: Your first cashU activation email might end up in the Junk Mail Folder, please configure your email filters so that subsequent emails are sent directly to your Inbox.

See Also: Tutorial: How to Register a cashU Payment Account

cashU Payment Accounts

The cashU Payment Account is used by shoppers to purchase goods or services from cashU. Every cashU Payment Account has a unique 16 digit Account Number, that is used on the Payment Page on a Merchant website. When registering for a Payment Account, you can choose your Username, and modify the Password later, but you cannot choose your Account Number unless you register with a cashU Black Card.

cashU Merchant Accounts

Merchant Account flow diagram. Note that all merchants are subject on escrow period of  24 hours to 30 days based on risk exposure
Merchant Account flow diagram. Note that all merchants are subject on escrow period of 24 hours to 30 days based on risk exposure

cashU's Merchant Accounts enable e-commerce websites to tap into a region where Internet penetration has outpaced credit card penetration. cashU's Prepaid Cards are available in over 28 countries, and are highly favored by teenagers, since most do not have access to a credit card. Currently cashU has over 7000 registered merchants.

cashU has a wide range of e-commerce merchants in the sectors of Online Gaming, VoIP, Web Hosting, Forex Trading, Matrimony. For a full range of cashU merchants, visit the cashU Mall. CashU has grown into an online payment processor over the last year, we accept credit cards, bank transfer, refill coupons, and are open to working with other e-currency solutions like Ukash and Webmoney.

cashU Merchant Accounts offer low commission fees and a zero chargeback guarantee. Integrating cashU on your site is quick and simple, and there are no setup or installation fees. To sign up as a cashU Merchant, visit our Merchant page.

See also: cashU Merchant Features

cashU Resellers

cashU Prepaid Cards
cashU Prepaid Cards

cashU has a reseller network that spans over 28 countries in the Middle East, Levant, and Africa. cashU Prepaid Cards are distributed by resellers at a premium of around 5-15% of the card's USD value. cashU's can also be purchased from UAE Exchange branches.

If you are interested in becoming a cashU reseller, visit our Reseller page.

Funding Methods

Ukash - Payment system from the United Kingdom, also accessible in other countries throughout Europe. People can pre-pay for items online using "Ukash" which can be purchased at many shops. Each Ukash voucher purchased has its own unique 19-digit code which is then entered on the checkout selection of a shopping website. If there is any change then another code is generated.

In the UK, Ireland, Spain, Germany & the Netherlands consumers can get Ukash vouchers from thousands of locations such as convenience stores, newsagents, post offices and petrol stations.

UAE Exchange - You can add funds to a cashU Payment account from any UAE Exchange branch. All you have to do is provide the 16 digit cashU Account number and the amount you like to add to your cashU account. This service is only available in the UAE.

OneCard - Users can now add funds to their cashU account using OneCard, which has over 8000 retail outlets in Saudi Arabia. Gold, Silver, and Platinum OneCard account holders can add funds to their cashU accounts, which allow them to make payments on cashU’s international merchant base.

Bank Transfer - Bank Transfer offers the lowest exchange rates between your local currency and cashUs. This service is currently available in Jordan and UAE, via HSBC.

To find the exchange rate, you must login to your cashU account, and enter the amount you would like to deposit. Please deposit the exact amount, including decimals.

For more information see Bank Transfer

How to make a Payment

The cashU Payment Page: Enter your 16 digit Account Number and Password to complete a transaction
The cashU Payment Page: Enter your 16 digit Account Number and Password to complete a transaction

cashU Merchants have different methods of checkout - some have wallets where you can add funds, some have a shopping cart, some have a simple integration using the cashU Buy Now button. Regardless of what the flow of payment is, sites that have integrated with cashU eventually end up at the cashU Payment Page.

Here the user is to enter his 16 digit cashU Account Number and Password. These can be accessed from the Account Area in the left, or from the Account Activation Email sent during the registration of the cashU Payment Account.


Fees

Fees cashU Payment Account
Open Account Free
Add Funds Free
Purchase a cashU Refill Coupon Prices vary according to country, surcharge as applied by reseller.
Add Funds using Ukash Vouchers 6% of top-up amount.
Add Funds to your Webmoney Account using cashU 3.5% of top-up amount.
Payments to Merchant Free
Send cashU Funds Transfer 2% of transferred amount (min fee of USD 0.50 and max fee of USD 10.00)
Collect Funds Transfer Free
Send cashU E-Paid Card Free

More information on cashU

cashU has two domains - www.cashu.com and www.cashucard.com. cashU has a strong privacy policy and never reveals user information to the merchant. Beware of emails that redirect you to any other domains by checking for the Thawte Seal and the SSL lock on our secure pages. If you suspect that you are a victim of a Phishing Attack, contact the support team.

How can I contact Support?

Our Support team can be contacted via phone (on workdays) and Email: Refer to the "Contact us" page for details.


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